Customer care


garments:

sizes presented as 1-4 are equivalent to s-xl. sizes presented as 1-2 are equivalent to s/m-l/xl and will be noted in product description. please refer to individual measurements for each item to ensure desired fit. review garment care tags thoroughly and follow accordingly. detailed sizing measurements can be found here

process/shipping:

production in-house gives us the luxury to execute appropriate fitting for each client individually. by request, alterations can be made if availabile for said garment. additional service fees may apply depending on request as well as change in shipment date. stock fits expected to be shipped within 10 days in the united states. This time is subject to change due to production pratices and quality control. 

returns:

items may be returned or exchanged within 10 days if received in unwarranted conditions or if you are not satisfied. to be eligible for a return or exchange, item must not be worn, washed or altered and must contain original tags and packaging. to process a return or exchange, please contact us at info@demuerteusa.com.