Customer care


garments:

sizes are numeric and scale small to big. please refer to individual measurements for each item to ensure desired fit. review and follow garment care tags thoroughly. detailed sizing measurements can be found here

process/shipping:

production in-house gives us the luxury to execute appropriate fitting for each client individually. by request, alterations can be made if available for said garment. service fees and delay in shipment may apply. stock pieces expected to be shipped within 10 days in the united states. This time is subject to change due to production practices and quality control. 

returns:

items may be returned or exchanged within 10 days after the items are delivered. to be eligible for a return or exchange, item must not be worn, washed or altered and must contain original tags and packaging. to process a return or exchange, please contact us at info@demuerteusa.com.